Job Summary: Are you a motivated and enthusiastic individual with a passion for communication? Fresher Job is seeking a dedicated and dynamic Work from Home Tele Caller to join our team. As a Tele Caller, you will play a pivotal role in engaging with potential clients and customers, providing exceptional service, and contributing to the growth of our company. This is an excellent opportunity for women seeking a flexible, remote work environment where you can leverage your communication skills to make a meaningful impact.
Key Responsibilities:
- Conduct outbound calls to potential clients and customers to introduce company products and services.
- Handle inbound calls, addressing inquiries, providing information, and resolving issues in a professional manner.
- Maintain accurate and up-to-date records of all calls, interactions, and follow-up actions in the CRM system.
- Achieve and exceed call and sales targets set by the company.
- Collaborate with team members to share insights, strategies, and best practices for improving call outcomes.
- Provide exceptional customer service by actively listening to client needs and offering appropriate solutions.
- Follow up on leads and conduct market research to identify new business opportunities.
Required Skills and Qualifications:
- Excellent verbal and written communication skills with a clear and confident telephone manner.
- Strong active listening skills and the ability to build rapport with diverse clients.
- Proficient in using CRM software and basic computer applications (MS Office, Internet).
- Ability to work independently and manage time effectively in a remote setting.
- Detail-oriented with strong organizational skills and the ability to multitask.
- Positive attitude and a proactive approach to problem-solving.
Experience:
- Previous experience in a telecalling, customer service, or sales role is preferred but not mandatory.
- Fresh graduates with strong communication skills and a willingness to learn are also encouraged to apply.
Working Hours:
- Flexible working hours with the option to choose shifts that best fit your schedule.
- Availability to work between 9 AM and 6 PM, Monday to Friday, with potential for occasional weekend shifts if needed.
Knowledge, Skills, and Abilities:
- Ability to handle rejection and maintain a positive attitude throughout the day.
- Strong negotiation skills and the ability to persuade and influence clients effectively.
- Basic understanding of sales principles and customer relationship management.
- Comfortable working in a home office environment with reliable internet access.
Benefits:
- Competitive salary with performance-based incentives.
- Flexible work-from-home arrangement, allowing you to balance work and personal life.
- Comprehensive training and ongoing support to help you succeed in your role.
- Opportunities for career growth and professional development.
- Health and wellness benefits, including access to mental health resources.
Why Join: At Fresher Job, we value our employees and strive to create a supportive and empowering work environment. Joining our team means becoming part of a company that is committed to your professional growth and work-life balance. Enjoy the flexibility of working from home while contributing to a company that values innovation, teamwork, and excellence.
How to Apply: Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant skills and experience to us. Please include Work from Home Tele Caller Application in the subject line. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an interview. We look forward to hearing from you and exploring the possibility of you joining our dynamic team at Fresher Job!
