Fresher Jobs
Job Summary
Fresher Jobs is seeking enthusiastic and motivated female candidates for the position of Work from Home Tele Caller. This role is ideal for individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service. As a Tele Caller, you will play a crucial role in communicating with clients, understanding their needs, and ensuring a seamless experience.
Key Responsibilities
- Initiate outbound calls to potential customers to promote our services and products.
- Handle incoming calls and respond to customer inquiries with professionalism and courtesy.
- Maintain accurate records of all calls and interactions in the company database.
- Follow up with leads and customers to ensure satisfaction and address any concerns.
- Collaborate with team members to achieve daily and weekly targets.
- Provide feedback on customer interactions to help improve our services and offerings.
Required Skills and Qualifications
- Strong verbal communication skills with a clear and pleasant phone manner.
- Basic computer skills and familiarity with MS Office applications.
- Ability to listen actively and empathize with customer concerns.
- Strong organizational skills and attention to detail.
- A positive attitude and a willingness to learn.
- Previous experience in customer service or telecalling is a plus, but not mandatory.
Experience
- Fresh graduates or candidates with up to 1 year of experience in a similar role are encouraged to apply.
- Experience in sales or customer service will be an added advantage.
Working Hours
- Flexible working hours with options for full-time and part-time shifts.
- Ability to work from the comfort of your home.
Knowledge, Skills, and Abilities
- Strong problem-solving abilities and conflict resolution skills.
- Ability to work independently and as part of a team.
- Familiarity with CRM systems is a plus but not required.
- Good time management skills to prioritize tasks effectively.
Benefits
- Competitive salary with performance-based incentives.
- Flexible work hours to maintain a healthy work-life balance.
- Opportunities for skill development and career advancement.
- Supportive work environment with ongoing training and mentorship.
Why Join
At Fresher Jobs, we believe in nurturing talent and providing our employees with the tools they need to succeed. Join us to be part of a vibrant team that values diversity and encourages personal growth. You will have the opportunity to work from home while contributing to a company that is dedicated to delivering quality services.
How to Apply
Interested candidates are encouraged to submit their resume and a cover letter detailing their interest in the position. Applications can be sent to us with the subject line Application for Work from Home Tele Caller. We look forward to welcoming you to our team!