Job Summary
Fresher Jobs is seeking an enthusiastic and motivated Gaming Telecaller to join our dynamic team. As a Gaming Telecaller, you will be the first point of contact for potential clients and gamers, responsible for promoting our gaming services and facilitating a seamless customer experience. This remote position offers you the flexibility to work from home while engaging with a vibrant community of gaming enthusiasts. Your role is crucial in driving user engagement and expanding our customer base within the gaming sector.
Key Responsibilities
- Conduct outbound calls to potential customers to introduce our gaming services and promotions.
- Answer incoming calls and respond to inquiries from customers regarding gaming products and services.
- Maintain a comprehensive understanding of our gaming offerings to effectively communicate features and benefits to customers.
- Build and maintain strong relationships with customers to ensure a high level of satisfaction and engagement.
- Keep detailed records of calls, customer interactions, and feedback in our CRM system.
- Collaborate with the marketing team to develop effective sales strategies and promotional campaigns.
- Achieve individual and team targets for customer acquisition and retention.
- Stay updated on industry trends and competitor offerings to provide informed insights.
Required Skills and Qualifications
- Excellent verbal communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Familiarity with gaming trends and a passion for the gaming industry.
- Ability to work independently and manage time effectively.
- Proficient in using CRM software and Microsoft Office Suite.
- Basic technical knowledge of gaming platforms is a plus.
Experience
- Previous experience in telemarketing, customer service, or sales is preferred but not mandatory.
- Freshers with a keen interest in gaming and communication are encouraged to apply.
Working Hours
- Flexible working hours, with a minimum requirement of 40 hours per week. Shifts may vary based on business needs.
Knowledge, Skills, and Abilities
- Strong problem-solving skills and the ability to think on your feet.
- Ability to work well under pressure and meet deadlines.
- A positive attitude and a strong desire to help customers.
- Ability to learn quickly and adapt to new technologies.
Benefits
- Competitive salary with performance-based incentives.
- Work-from-home flexibility.
- Opportunities for professional development and career growth.
- Access to gaming resources and exclusive promotions.
- A fun and engaging work culture that celebrates gaming and innovation.
Why Join
At Fresher Jobs, we believe in fostering a collaborative and supportive environment where every team member can thrive. Join us to be part of a passionate community that values creativity, innovation, and the love of gaming. Together, we will shape the future of online gaming services and make a significant impact in the industry.
How to Apply
If you are excited about joining our team and believe you have what it takes to succeed as a Gaming Telecaller, please submit your resume and a brief cover letter outlining your interest and relevant experience to us. We look forward to hearing from you!
