Job Summary
Flipkart, a leading e-commerce platform in India, is seeking motivated and dynamic Telesales Callers to join our remote team. In this role, you will be responsible for reaching out to potential customers, promoting our products, and driving sales through effective communication and relationship-building skills. This position offers an exciting opportunity to work from home while contributing to the growth and success of one of Indias most recognized brands.
Key Responsibilities
- Conduct outbound calls to prospective customers to promote and sell Flipkart products and services.
- Understand customer needs and provide tailored solutions to meet those needs.
- Maintain and update customer information in the database accurately.
- Achieve daily and monthly sales targets by converting leads into sales.
- Provide exceptional customer service by addressing inquiries and resolving issues effectively.
- Collaborate with team members to share best practices and improve overall performance.
- Stay updated on product knowledge, promotions, and market trends to enhance sales strategies.
Required Skills and Qualifications
- Excellent verbal communication skills in English; proficiency in regional languages is a plus.
- Strong persuasive skills with a customer-centric approach.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in using computers and familiar with CRM software.
- Strong organizational skills and attention to detail.
- Basic understanding of sales principles and practices.
Experience
- Prior experience in telesales, telemarketing, or customer service is preferred but not mandatory.
- Freshers with a passion for sales and customer interaction are also encouraged to apply.
Working Hours
- Flexible working hours with the option to choose shifts that best fit your schedule.
- Candidates must be available to work a minimum of 40 hours per week.
Knowledge, Skills, and Abilities
- Strong negotiation and closing skills.
- Ability to handle rejection and remain motivated.
- Good listening skills to understand customer needs.
- Ability to analyze customer responses and adapt sales techniques accordingly.
- Self-motivated with a strong desire to succeed.
Benefits
- Competitive salary with performance-based incentives.
- Work from the comfort of your home with flexible hours.
- Comprehensive training and ongoing support from experienced professionals.
- Opportunities for career growth within a leading e-commerce company.
- Employee discounts on Flipkart products.
Why Join
Joining Flipkart means becoming part of a diverse and inclusive work environment that fosters innovation and creativity. We value our employees and provide them with the tools and resources necessary to succeed. As a Telesales Caller, you will play a crucial role in enhancing customer experience and driving sales, all while working in a supportive and dynamic team.
How to Apply
If you are excited about the opportunity to contribute to Flipkarts success as a Telesales Caller, please submit your resume and a brief cover letter outlining your relevant experience and interest in the position. Applications can be sent to us. We look forward to hearing from you!
