Job Summary
American Express is seeking a dedicated and proactive Part-Time Virtual Assistant to support our team remotely. As a vital member of our organization, you will play a crucial role in enhancing operational efficiency and delivering exceptional service to our clients. This position is ideal for individuals who thrive in a dynamic environment and are adept at managing multiple tasks with a keen eye for detail.
Key Responsibilities
- Provide administrative support to team members, including managing calendars, scheduling meetings, and coordinating travel arrangements.
- Assist with customer inquiries, ensuring timely and accurate responses via phone, email, or chat.
- Maintain organized records and documentation, ensuring all information is easily accessible and up-to-date.
- Support project management efforts by tracking deadlines and deliverables.
- Collaborate with various departments to streamline processes and improve overall efficiency.
- Conduct research and compile data for reports and presentations as needed.
- Assist in onboarding new team members and provide training on office protocols and procedures.
Required Skills and Qualifications
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with virtual collaboration tools (Zoom, Slack, etc.).
- Ability to work independently and take initiative in a fast-paced environment.
- Attention to detail and commitment to maintaining confidentiality.
Experience
- Previous experience in an administrative or virtual assistant role is preferred.
- Experience in customer service or support-related positions is a plus.
- Familiarity with American Express products and services is advantageous.
Working Hours
- Part-time hours, approximately 20-25 hours per week.
- Flexibility to work during standard business hours, with potential for evening or weekend shifts based on team needs.
Knowledge, Skills, and Abilities
- Strong problem-solving skills and the ability to think critically.
- Ability to adapt to changing priorities and manage time effectively.
- Knowledge of basic accounting principles and experience with financial tools is a plus.
- A proactive approach to identifying and resolving issues.
Benefits
- Competitive hourly wage.
- Flexible work schedule to promote work-life balance.
- Opportunities for professional development and career advancement.
- Access to American Express employee discounts and perks.
- Supportive work environment fostering collaboration and innovation.
Why Join
At American Express, we believe in investing in our employees success and well-being. By joining our team, you will be part of a company known for its commitment to excellence and customer service. We value diversity, equity, and inclusion, and we strive to create a welcoming atmosphere for all team members.
How to Apply
If you are interested in joining American Express as a Part-Time Virtual Assistant, please submit your resume and a cover letter detailing your relevant experience and motivation for applying. We look forward to reviewing your application and exploring how you can contribute to our team!
