Job Summary
Fresher Jobs is seeking a dedicated and detail-oriented Virtual Assistant to support our E-commerce team based in Indonesia. This remote position offers the flexibility of working from home while playing a vital role in enhancing our online operations. The ideal candidate will assist in various administrative tasks, ensuring that our e-commerce platform runs smoothly and efficiently. If you are organized, tech-savvy, and eager to contribute to a growing company, we want to hear from you!
Key Responsibilities
- Assist in managing online store operations, including inventory management, product listings, and order processing.
- Provide customer support by responding to inquiries via email and social media platforms, ensuring high levels of customer satisfaction.
- Conduct market research to identify trends, competitors, and new opportunities within the e-commerce space.
- Support the marketing team with campaign execution, including social media management and content creation.
- Maintain accurate records of transactions and customer interactions in our database.
- Collaborate with team members to streamline processes and improve overall efficiency.
- Stay updated on industry best practices and e-commerce trends to enhance team performance.
Required Skills and Qualifications
- Proficient in using e-commerce platforms (e.g., Shopify, WooCommerce) and Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent written and verbal communication skills in English and Bahasa Indonesia.
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Basic knowledge of digital marketing and social media platforms.
- A self-motivated individual with a proactive approach to problem-solving.
Experience
- Prior experience in a virtual assistant role or in the e-commerce industry is preferred but not mandatory. Recent graduates are encouraged to apply.
- Familiarity with customer service practices and online sales strategies is a plus.
Working Hours
- This is a full-time remote position requiring a commitment of 40 hours per week. Flexibility in scheduling is available, with core working hours from 9 AM to 5 PM (local time).
Knowledge, Skills, and Abilities
- Strong analytical skills to interpret data and make informed decisions.
- Ability to work independently and collaboratively within a team.
- Excellent attention to detail and a strong commitment to quality.
- Proficiency in using online communication tools (e.g., Slack, Zoom).
Benefits
- Competitive salary and performance-based bonuses.
- Flexible working hours and the option to work from home.
- Opportunities for professional development and training.
- Access to the latest tools and technologies in e-commerce.
Why Join Fresher Jobs?
At Fresher Jobs, we value innovation, collaboration, and growth. Joining our team means becoming part of a dynamic environment where your contributions matter. We foster a culture of support and creativity, providing you with the opportunity to learn and advance in your career within the e-commerce sector.
How to Apply
If you are excited about the opportunity to work as a Virtual Assistant in the e-commerce space and meet the qualifications listed above, please submit your resume and a cover letter detailing your relevant experience to us. We look forward to reviewing your application and potentially welcoming you to our team!
