Job Summary:
We are seeking a dynamic and enthusiastic Telecalling Intern who is fluent in Tamil, Telugu, English, and Hindi to join our remote team at Fresher Jobs. This internship offers an excellent opportunity for individuals looking to build their careers in telecommunication, customer service, and sales. The Telecalling Intern will engage with customers, handle inbound and outbound calls, and contribute to the companys growth by supporting the communication needs across multiple languages.
Key Responsibilities:
- Handle inbound and outbound calls with potential and existing clients.
- Engage in cold calling, lead generation, and follow-up activities to expand the customer base.
- Provide accurate product information, answer customer queries, and offer solutions in Tamil, Telugu, English, and Hindi.
- Assist in conducting surveys, gathering feedback, and maintaining customer satisfaction.
- Document all customer interactions and report issues, feedback, and progress to the management team.
- Assist the sales team with administrative tasks and preparing reports.
- Collaborate with other departments to ensure seamless communication and customer experience.
- Participate in regular training sessions to enhance communication and sales skills.
Required Skills and Qualifications:
- Fluent in Tamil, Telugu, English, and Hindi (written and spoken).
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service abilities.
- Ability to multitask and manage time effectively in a remote work environment.
- Proficient in using communication tools, such as phone systems, email, and chat platforms.
- A positive and enthusiastic attitude, with a passion for helping customers.
- Basic knowledge of Microsoft Office (Excel, Word, PowerPoint).
Experience:
- No prior experience is required for this internship, but previous experience in telecalling, customer service, or sales will be an advantage.
- Fresh graduates or students looking to gain practical experience in the telecalling field are encouraged to apply.
Working Hours:
- Flexible working hours, with a commitment of 15-20 hours per week.
- Internship duration: 3 to 6 months (extension possible based on performance).
Knowledge, Skills, and Abilities:
- Ability to communicate effectively with people from diverse backgrounds.
- Excellent problem-solving and analytical skills.
- Strong attention to detail and accuracy.
- Capacity to learn quickly and apply new information.
- Ability to work independently and as part of a team.
- Self-motivated and adaptable in a fast-paced environment.
Benefits:
- Gain valuable work experience in telecalling, customer service, and sales.
- Flexible work schedule with the opportunity to work remotely.
- Learn about customer engagement strategies and effective communication.
- Opportunity for a full-time position based on performance.
- Internship certificate upon successful completion.
Why Join Fresher Jobs?
- Be part of a dynamic and supportive team focused on helping individuals grow professionally.
- Flexible work environment with a strong focus on work-life balance.
- A great platform to enhance your skills and make meaningful contributions.
- Networking opportunities and career growth within a fast-evolving industry.
How to Apply:
Interested candidates can apply by submitting their resume and a brief cover letter explaining why they are the perfect fit for this internship. Applications should be sent to us or applied through our career portal.
We look forward to reviewing your application and having you join our team at Fresher Jobs!
