Delhi Heart Hospital, in partnership with Fresher Jobs, is seeking a well-presented, courteous, and organized Receptionist and Telephone Operator to join our front office team. As the first point of contact for patients, visitors, and callers, you will play a vital role in creating a warm and professional environment that reflects the values of trust and care central to our healthcare facility. This position is ideal for freshers and early-career professionals with strong communication skills and a customer-oriented mindset, looking to work in a reputable hospital setting.
Key Responsibilities:
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Greet and assist patients, visitors, and hospital staff with warmth and professionalism
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Manage the front desk area, including maintaining cleanliness and organization
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Operate the hospital’s telephone exchange system and route calls accurately to concerned departments
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Handle patient inquiries both in-person and over the phone with clarity and compassion
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Schedule appointments and maintain patient check-in/check-out records
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Provide basic information about hospital services, facilities, visiting hours, and doctor availability
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Maintain visitor logs and issue badges according to hospital protocol
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Coordinate with medical, administrative, and support teams for smooth workflow
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Ensure confidentiality of patient information and maintain a calm demeanor in high-pressure situations
Required Skills and Qualifications:
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Minimum qualification: 10+2 (Higher Secondary); Graduation preferred
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Good verbal and written communication skills in English and Hindi
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Pleasant personality and professional grooming
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Basic knowledge of computer operations (MS Office, email handling)
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Polite telephone etiquette and the ability to handle multiple calls efficiently
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Customer service orientation with attention to detail
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Ability to stay composed and courteous in a fast-paced environment
Experience:
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Freshers are welcome to apply
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Prior experience in a hospital or healthcare reception/front desk role will be an added advantage
Working Hours:
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Full-time position
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Rotational shifts, including morning, evening, and weekend duties
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Shift timings: 8:00 AM – 2:00 PM / 2:00 PM – 8:00 PM (flexible as per hospital needs)
Knowledge, Skills, and Abilities:
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Familiarity with hospital appointment booking systems (training provided)
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Knowledge of hospital departments and basic medical terminology (preferred)
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Strong interpersonal skills and a compassionate approach to patient care
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Time management and multitasking abilities
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Emotional intelligence and patience in handling diverse patients and visitors
Benefits:
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Competitive salary with timely payouts
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In-house training and orientation programs
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Free medical check-ups and healthcare benefits
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Supportive and respectful work environment
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Certificate of employment and opportunity for career growth in healthcare administration
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Exposure to the functioning of a leading cardiac care facility
Why Join Us:
Working with Delhi Heart Hospital through Fresher Jobs gives you the opportunity to serve in one of the most trusted cardiac care institutions in Delhi/NCR. As a Receptionist and Telephone Operator, you will be part of a compassionate, patient-first team that upholds high standards in healthcare service. You’ll gain valuable exposure in healthcare communication, front-desk operations, and patient coordination—laying the groundwork for a strong career in hospital administration or customer service.
How to Apply:
Interested candidates are invited to send their updated resume to us with the subject line:
“Application for Receptionist/Telephone Operator – Delhi Heart Hospital ”
Alternatively, apply directly through our website.
Shortlisted candidates will be contacted for an in-person interview at the hospital premises.