Call Center Job For Freshers

HR Service Jobs

IN (Remote)
  • Full Time

To apply for this job please visit fresherjobss.com.

Job Summary

HR Service Jobs is seeking enthusiastic and self-motivated Call Center Executives to join our growing customer support team. This is an excellent opportunity for freshers looking to build a career in the customer service domain. As a Call Center Executive, you will serve as the primary point of contact for customers, handling inbound and outbound calls, resolving queries, and ensuring customer satisfaction. Full training will be provided, making it an ideal entry-level role for candidates with good communication skills and a customer-first mindset.

Key Responsibilities

  • Handle inbound and outbound customer calls in a professional manner.

  • Address customer inquiries, complaints, and feedback with accuracy and empathy.

  • Provide accurate information about products/services and follow up on customer interactions.

  • Document and update customer records based on interactions.

  • Meet performance targets such as call handling time, quality scores, and customer satisfaction.

  • Escalate complex issues to the appropriate departments as needed.

  • Maintain confidentiality of customer information at all times.

Required Skills and Qualifications

  • Minimum 10th / 12th pass; graduation is a plus.

  • Excellent verbal communication skills in English or regional languages (Hindi, Tamil, Telugu, Kannada, etc.).

  • Basic computer knowledge and ability to operate a smartphone or PC/laptop.

  • Good listening skills and the ability to remain calm under pressure.

  • A customer-centric approach with a positive and energetic attitude.

Experience

  • No prior experience required – Freshers are highly encouraged to apply.

  • Previous experience in customer service, BPO, or tele-calling will be considered an advantage.

Working Hours

  • Flexible Shifts Available: Morning, Afternoon, Evening, and Night shifts.

  • Both Full-Time (8 hours/day) and Part-Time (4 hours/day) positions are open.

  • Rotational weekend availability may be required depending on project needs.

Knowledge, Skills and Abilities

  • Strong interpersonal and problem-solving abilities.

  • Ability to multitask and manage time efficiently.

  • Willingness to learn and adapt to different industries and products.

  • Comfortable working in a team-oriented and fast-paced environment.

  • Familiarity with CRM software is a plus (training provided if not).

Benefits

  • Work from the comfort of your home.

  • Attractive monthly salary + performance-based incentives.

  • Paid training and onboarding support.

  • Opportunity for career growth and promotion.

  • Part-time options available for students and homemakers.

  • Certification of completion and recommendation letter (for top performers).

Why Join HR Service Jobs?

  • Inclusive Workplace: We welcome freshers, students, and career returnees.

  • Career Launchpad: Build essential communication and client-handling skills.

  • Job Security: Long-term roles with consistent projects and support.

  • Flexibility: Choose shifts that suit your lifestyle and schedule.

  • Supportive Environment: Hands-on training, mentorship, and team collaboration.

How to Apply

Ready to kickstart your career in customer support?
Click the Apply Now button or send your updated resume to us with the subject line Application for Call Center Job – Fresher.
Shortlisted candidates will be contacted for a quick online interview.

Job Overview