Principal Product Manager — Games, Social Platform
Netflix is one of the world’s leading entertainment services, with over 300 million paid memberships across 190+ countries enjoying TV shows, films, and games in a variety of languages and genres. Members can watch and play anytime, anywhere — with the freedom to pause, resume, and adjust their plans on demand.
As part of our growing Games initiative, we’re looking for a Principal Product Manager – Games, Social Platform to lead the strategy and development of social features that connect our members through gameplay. This is a senior-level, cross-functional role that blends strategic thinking, technical insight, and product leadership to create multiplayer, co-op, sharing, chat, and other social experiences that bring joy to our members.
What You’ll Do
- Lead the Social Platform Strategy: Define and drive the roadmap for social features across Netflix Games, including multiplayer systems, communication tools, and content sharing.
- Empower Game Developers: Build and evolve tools, APIs, and backend systems that enable first- and third-party studios to integrate social experiences into their games.
- Create Cohesive In-App Social Features: Guide how social features appear across Netflix apps, ensuring a seamless and engaging member experience.
- Leverage Research & Data: Use consumer insights, partner interviews, and testing to shape product direction and validate new ideas.
- Align Stakeholders: Build consensus across Product, Engineering, Games Studios, and Platform teams on the right social experiences to prioritize and where they should live.
- Drive Execution: Work closely with engineering to ship scalable, reliable, and secure social infrastructure that enhances gameplay and community.
- Define Member Experience: Lead cross-functional teams to deliver a consistent, joyful, and safe social experience across all Netflix Games.
- Foster External Partnerships: Identify strategic opportunities with external partners to accelerate our social offerings.
- Manage Risk: Collaborate with Trust & Safety, Legal, and Support to assess and mitigate risks related to user-generated content and communication.
What Sets You Apart
- Games Industry Expertise: 10+ years in product management or related roles, with direct experience building social systems for games.
- Player & Developer Insight: Deep knowledge of game ecosystems, community dynamics, monetization models, and developer needs.
- Social Product Vision: Strong perspective on how games foster connection — and how to design for both the upside (joy) and downside (risk) of social features.
- Strategic Thinker, Relentless Prioritizer: Skilled at synthesizing data, research, and market trends to identify high-impact opportunities.
- Clear Communicator & Collaborator: Builds trust, unites stakeholders, and leads without authority in highly cross-functional settings.
- Technical Fluency: Able to engage deeply with engineering teams and articulate product trade-offs involving infrastructure and tools.
- User-Centric Mindset: Experienced in using user testing and behavioral data to shape feature design and measure success.
- Adaptable Leader: Thrives in fast-paced, ambiguous environments. Comfortable taking initiative, experimenting, and learning from feedback.
- Passionate About Games: You live and breathe games — both as a player and a builder — and are motivated by the opportunity to shape the future of play.
Preferred Qualifications
- Strong technical background or equivalent experience working with engineering on infrastructure/platform products
- Track record of delivering innovative, high-scale social features in games
- Experience navigating platform-level challenges (e.g., moderation, identity, safety, and interoperability)
- Familiarity with cloud-based systems, multiplayer architecture, or game engine integrations