IT – Support Specialist

TUV SUD

  • Full Time

To apply for this job please visit jobs.tuvsud.com.

About TÜV Hessen

For 150 years, TÜV Hessen has ensured safety, environmental protection, quality, and marketability across facilities, products, and services. With over 1,400 employees, we provide independent and objective testing and certification, fostering trust and a secure future. As part of the TÜV SÜD Group, our values of responsibility, competence, and partnership guide how we serve customers and collaborate internally.

Your Role
As an IT Support Specialist, you will be the primary contact for IT-related inquiries, supporting hardware, software, and infrastructure needs. Your responsibilities will include:

  • Managing and optimizing IT processes
  • Recording, classifying, and processing service requests in the ticket system
  • Ensuring service level agreements are met

Your Profile

  • Completed vocational training in computer science or equivalent experience in system administration
  • Strong customer focus, excellent communication, and teamwork skills
  • Analytical, conceptual, and solution-oriented mindset
  • German language proficiency at C1 level
  • Flexibility and enthusiasm for IT support tasks
  • Class B driver’s license and willingness to travel
  • Adaptability regarding location and working hours

Our Benefits

  • 30 days of vacation
  • Vacation and Christmas bonuses
  • Flexible working hours & mobile working*
  • Capital-forming benefits and bicycle leasing
  • EGYM Wellpass membership
  • Job ticket / Deutschland-Ticket
  • Free vehicle inspections
  • Company pension plan
  • Family and career support
  • Sabbatical options
  • Health management programs
  • Additional paid time off
  • Opportunities for professional development and training

*Note: Mobile working is not available for roles requiring on-site presence.

Why Join Us?
At TÜV Hessen, you will tackle meaningful IT challenges in success-driven teams while enjoying an attractive compensation and benefits package. We value every employee’s personal development, and your expertise directly contributes to our success.

We are committed to diversity, openness, and equal opportunities. Applications are welcome from everyone, regardless of disability, age, gender identity, sexual orientation, nationality, ethnicity, religion, or worldview.

Job Overview