Tire & Battery Technician
Be a Team Player
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Collaborate with team members to complete sales and service requests.
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Support and mentor new technicians.
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Share knowledge of tools, resources, and best practices to enhance team performance.
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Deliver safe, efficient, and friendly customer service.
Be an Expert
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Demonstrate strong knowledge of safety and compliance standards, tire and battery industry guidelines, and service procedures.
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Operate and maintain equipment, including Tire Pressure Monitoring Systems (TPMS).
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Use Point-of-Sale (POS) systems and apply both phone and in-person selling techniques.
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Stay informed on product specifications and seasonal service needs.
Be a Techie
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Use digital tools and handheld technology to plan sales, improve service quality, and enhance engagement.
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Make real-time business decisions based on service data, safety alerts, and product updates.
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Embrace and promote new technology to streamline operations and improve the member experience.
Be an Owner
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Communicate supply, tool, and equipment needs to TBC Leads.
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Manage inventory, track special orders, process returns, and handle transactions accurately.
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Maintain safety, compliance, and cleanliness standards.
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Report safety hazards, complaints, or equipment issues promptly.
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Assist members with purchases and help resolve concerns effectively.
Be a Talent Ambassador
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Represent Sam’s Club by delivering outstanding service and quality products.
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Foster a positive, respectful, and team-oriented workplace.
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Coach and inspire others, identifying and addressing training opportunities.
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Recognize and celebrate team achievements.
Our Values
Respect the Individual
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Celebrate diversity in people, ideas, and experiences.
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Build trust and belonging through teamwork and open communication.
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Mentor and support others to help them grow and thrive.
Act with Integrity
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Model Walmart’s values of honesty, transparency, and fairness.
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Maintain the highest standards of ethics and compliance.
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Hold yourself and others accountable while promoting a positive impact for associates, members, and the community.
Serve Our Customers and Members
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Put the customer first in every decision.
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Balance short- and long-term goals to deliver lasting value.
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Use data and insights to drive smart, customer-focused actions.
Strive for Excellence
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Stay curious and open to learning new skills and technologies.
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Encourage continuous improvement and resilience in the face of change.
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Support others through innovation and adaptation.