Course Advisor / Telecalling / Office Assistant

Job Summary

Fresher Jobs is seeking a motivated and dynamic Course Advisor / Telecalling / Office Assistant to join our team. This multifaceted role involves engaging with prospective students, providing them with information about our courses, and assisting with office operations. The ideal candidate will be a proactive communicator with a passion for education and a strong organizational skill set. You will play a key role in facilitating the enrollment process and enhancing the overall student experience.

Key Responsibilities

• Telecalling: Reach out to prospective students through phone calls, email, and other communication channels to inform them about available courses and assist with inquiries.
• Student Guidance: Provide personalized guidance to students regarding course selection based on their career goals and interests.
• Administrative Support: Assist in daily office tasks, including scheduling appointments, maintaining records, and managing correspondence.
• Database Management: Maintain and update student databases and records to ensure accurate tracking of inquiries and enrollments.
• Feedback Collection: Gather feedback from students and prospects to improve our services and offerings.
• Collaboration: Work closely with the admissions and marketing teams to strategize and execute outreach initiatives.

Required Skills and Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build rapport with students.
• Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM software.
• Strong organizational skills with attention to detail.
• Ability to handle multiple tasks and work effectively in a fast-paced environment.
• A customer-centric mindset with a passion for helping others.

Experience

• Previous experience in a telecalling, customer service, or administrative role is preferred.
• Experience in the education sector is a plus but not mandatory.

Working Hours

• Full-time position, 40 hours per week.
• Flexibility to work evenings or weekends as needed, based on student availability.

Knowledge, Skills, and Abilities

• Strong problem-solving skills and the ability to think on your feet.
• Knowledge of educational programs and trends is advantageous.
• Ability to work independently and as part of a team.
• Proficient in managing time effectively and meeting deadlines.

Benefits

• Competitive salary with performance-based incentives.
• Opportunities for professional development and training.
• Health and wellness benefits.
• Friendly and supportive work environment.
• Employee discounts on courses.

Why Join Fresher Jobs?

At Fresher Jobs, we are dedicated to empowering individuals through education. By joining our team, you will have the opportunity to make a significant impact in students lives and contribute to their career success. We value innovation, teamwork, and continuous learning, making this an ideal place for passionate professionals looking to grow their careers.

How to Apply

If you are excited about this opportunity and meet the qualifications listed above, please submit your resume and a cover letter detailing your relevant experience to us. We look forward to hearing from you and exploring the possibility of having you join our team at Fresher Jobs!