Responsibilities
- Build and manage strong relationships with major global institutional and VIP clients.
- Grow existing accounts through ongoing communication and understanding of client needs.
- Develop key client service processes, monitor account status, and maintain service quality.
- Analyze user behavior, identify hidden needs, and collaborate with internal teams on client solutions and product feedback.
Requirements
- Proven sales experience with clear KPIs; strong client acquisition/origination skills.
- Proficient in CRM tools and able to work independently within a sales team.
- 3–5 years experience in financial services (banking, investments, FX, etc.).
- Experience working with institutional clients, HNW individuals, prop trading firms, private banks, or similar.
- Strong communication, relationship-building, and ability to work under pressure.
- Passion for crypto; industry experience is a plus.
- Fluent in English; additional languages are an advantage.