Product Manager – DGX Systems

NVIDIA

US
  • Full Time

To apply for this job please visit nvidia.wd5.myworkdayjobs.com.

Location: Santa Clara, CA, USA
Product Manager – DGX Systems (Serviceability Focus)

NVIDIA is the defining technology company of the AI era. Our groundbreaking innovations in AI, accelerated computing, and full-stack solutions are redefining whats possible—and its all driven by exceptional people. We are looking for a Product Manager to lead the Serviceability lifecycle for Enterprise AI factory platforms, including DGX systems and DGX SuperPOD.

In this role, youll define product requirements, guide hardware/software integration across compute, networking, and storage, and lead execution from concept through deployment in customer environments.

What You will Be Doing:

  • Own and manage the serviceability aspects of the DGX product lifecycle—from development to obsolescence.

  • Define product requirements and user stories by synthesizing feedback from customers, solution architects, and internal teams.

  • Create technical content and collateral, including service guides, installation procedures, tools, and system labeling.

  • Drive improvements to system packaging for ease of installation and secure shipping.

  • Collaborate with engineering to enhance customer experiences in system deployment and firmware lifecycle management.

  • Conduct and refine the Out-of-Box Experience (OOBE).

What We are Looking For:

  • Strong understanding of system architectures, especially accelerated computing and networking.

  • Experience with field service procedures and hands-on management of system components.

  • Familiarity with NVIDIA tools and ecosystems (e.g., CUDA, DCGM, UFM).

  • Practical experience in data center deployment, operation, and solution management.

  • Proficiency in 3D design tools, such as CAD and rendering software.

  • Demonstrated problem-solving ability and comfort navigating technical trade-offs.

  • 12+ years of experience in high-tech, AI/ML, cloud, or infrastructure product roles.

  • Bachelors or Masters in Engineering, Computer Science, or a related technical field. MBA is a plus.

Preferred Qualifications (Nice to Have):

  • Experience launching 0-to-1 products.

  • Exposure to data center technologies, including server architecture and liquid cooling.

  • Experience in large-scale system deployment, high-availability infrastructure, and clustered computing.

Job Overview