We are seeking a compassionate, detail-oriented Registered Medical Assistant (RMA) to join our patient care coordination team in a fully remote capacity. In this role, you will support patients throughout their care journey by coordinating appointments, facilitating communication between clinical teams, and ensuring each patient receives timely, attentive, and accurate assistance.

We are looking for someone who thrives in a patient-focused environment, communicates clearly, and brings a strong sense of ownership to their work. If you are passionate about helping people navigate their healthcare needs with confidence and ease, we want to meet you.

What Strengths Will You Bring?

• A calm, reassuring communication style that makes patients feel heard and supported.

• Strong multitasking abilities, especially in fast-paced healthcare environments.

• Keen attention to detail when documenting patient information or updating records.

• A collaborative mindset and the ability to work effectively with clinical providers and administrative teams.

• Professionalism, empathy, and a proactive approach to problem-solving.

Qualifications

• Active Registered Medical Assistant (RMA) certification (AAMA, AMT, or equivalent).

• Minimum of 1–2 years of clinical or medical office experience preferred.

• Experience with EMR/EHR systems and strong documentation skills.

• Excellent verbal and written communication abilities.

• Comfortable working independently in a remote environment.

Responsibilities

• Serve as a primary point of contact for patient communication and care coordination.

• Assist with scheduling appointments, follow-ups, and referrals.

• Review patient records and ensure all information is accurate and up to date.

• Provide support to clinical staff by preparing documentation, updating charts, and triaging non-emergency patient inquiries.

• Maintain confidentiality and uphold all HIPAA standards.

• Support ongoing quality-improvement efforts within the care coordination team.

Requirements

• Reliable high-speed internet and a secure, distraction-free workspace.

• Ability to work scheduled shifts with consistent availability.

• Strong proficiency with digital communication tools and medical software.

• Commitment to patient privacy, professionalism, and timely follow-through.

Benefits

• Competitive remote-work compensation.

• Healthcare, dental, and vision benefits eligibility (varies by employment status).

• Paid time off and company holidays.

• Opportunities for professional development and continued medical assistant training.

• Supportive, mission-driven team culture.

Application Process

We review applications on a rolling basis. Qualified candidates will be contacted for an initial screening call, followed by interviews with our care coordination and clinical operations teams. Final candidates may be asked to complete a short skills assessment related to patient communication or documentation.

Apply Now

If you’re passionate about patient care and ready to make a meaningful impact from home, we encourage you to take the next step. Please read the job description carefully and apply through our job portal using the ‘Apply Now’ button.