Specialist, IT Inventory Support (Warehouse)

Job Summary

American Airlines is seeking a detail-oriented and proactive Specialist, IT Inventory Support (Warehouse) to join our dynamic IT team. In this role, you will be responsible for maintaining the integrity, accuracy, and availability of IT inventory assets, supporting internal teams with timely equipment deployment, and ensuring smooth warehouse operations. Your work will directly contribute to the efficiency and performance of IT systems critical to airline operations.

Key Responsibilities

• Receive, catalog, and organize incoming IT hardware and peripheral devices.

• Track and maintain accurate records of IT inventory, including stock levels and asset locations.

• Coordinate the distribution and return of IT equipment to internal departments and locations.

• Perform regular audits of inventory and reconcile discrepancies.

• Manage warranty and support documentation for hardware assets.

• Work closely with the procurement team to manage purchase orders and vendor relationships.

• Ensure all inventory movements are accurately logged in the inventory management system.

• Support asset lifecycle processes including deployment, decommissioning, and disposal.

• Maintain cleanliness and organization within the warehouse facility.

• Follow company and industry-standard safety protocols and IT asset management practices.

Required Skills and Qualifications

• High school diploma or equivalent; associate degree or technical certification preferred.

• Strong organizational and time management skills.

• Basic knowledge of IT hardware components and networking equipment.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

• Familiarity with inventory management software and tools.

• Strong written and verbal communication skills.

• Ability to lift and move IT equipment (up to 50 lbs) safely and effectively.

Experience

• Minimum of 2 years of experience in inventory control, warehouse operations, or IT support roles.

• Prior experience handling IT assets in a fast-paced or enterprise environment is highly desirable.

• Familiarity with IT asset management frameworks (e.g., ITIL) is a plus.

Working Hours

• Full-time position, Monday through Friday.

• Standard business hours (8:00 AM – 5:00 PM), with occasional overtime or weekend support as needed during peak inventory periods or special projects.

Knowledge, Skills, and Abilities

• Strong attention to detail and accuracy in inventory tracking.

• Ability to follow procedures and work independently with minimal supervision.

• Understanding of warehousing safety protocols and best practices.

• Ability to troubleshoot minor IT hardware issues.

• Excellent problem-solving and decision-making skills under time constraints.

Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• 401(k) with company match.

• Paid time off, holidays, and employee travel perks.

• Career development opportunities and tuition reimbursement.

• Dynamic, inclusive, and supportive work culture.

Why Join American Airlines?

At American Airlines, we believe in connecting people and uniting the world. We are committed to excellence, innovation, and customer satisfaction—both in the skies and behind the scenes. As part of our IT operations team, you will be helping to power the technology that supports millions of travelers each year. Join us in building the future of aviation technology with purpose, integrity, and passion.

How to Apply

Ready to elevate your career? Submit your application through the American Airlines Careers portal or visit www.aa.com/careers.
Please include an updated resume and a brief cover letter outlining your relevant experience and enthusiasm for the role.