Telesales Caller Job From Home – Flipkart

Job Summary

Flipkart is seeking a motivated and enthusiastic Telesales Caller to join our dynamic team. This remote position offers the opportunity to work from the comfort of your home while contributing to our mission of delivering exceptional service to our customers. As a Telesales Caller, you will play a crucial role in reaching out to potential clients, engaging them in meaningful conversations about our products, and driving sales growth. If you are a persuasive communicator with a passion for customer service, we would love to hear from you!

Key Responsibilities

• Conduct outbound calls to prospective customers to introduce Flipkarts products and services.
• Engage customers in informative discussions to understand their needs and preferences.
• Promote and sell products, ensuring alignment with customer requirements.
• Maintain accurate records of calls, customer interactions, and sales activities in the CRM system.
• Achieve and exceed sales targets set by the management.
• Collaborate with the marketing team to support promotional campaigns.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Continuously improve knowledge of products, services, and industry trends.

Required Skills and Qualifications

• High school diploma or equivalent; Bachelors degree is a plus.
• Proven experience in telesales, telemarketing, or related fields.
• Excellent verbal communication skills with a friendly and persuasive demeanor.
• Strong listening skills and the ability to engage customers effectively.
• Familiarity with CRM software and sales tracking tools.
• Ability to work independently and manage time efficiently.
• Proficient in English; knowledge of additional languages is a plus.

Experience

• Minimum of 1-2 years of experience in a telesales or customer service role.
• Prior experience in an e-commerce or retail environment is an advantage.

Working Hours

• Flexible working hours with options for part-time or full-time shifts.
• Availability to work evenings or weekends may be required based on business needs.

Knowledge, Skills, and Abilities

• Strong sales acumen with the ability to close deals.
• Resilience and the ability to handle rejection positively.
• Detail-oriented with strong organizational skills.
• Proficiency in MS Office applications and basic computer skills.
• Ability to work collaboratively in a virtual team environment.

Benefits

• Competitive salary with performance-based incentives.
• Work from home flexibility.
• Comprehensive training and ongoing development opportunities.
• Access to employee discounts and promotional offers.
• Health and wellness programs.
• Positive and inclusive company culture.

Why Join Flipkart?

At Flipkart, we value innovation, teamwork, and customer satisfaction. Joining our team means becoming part of a leading e-commerce platform that is dedicated to improving the shopping experience for millions of customers. We encourage personal and professional growth, and we celebrate the diversity of our workforce. Be part of a company that is shaping the future of retail in India!

How to Apply

If you are excited about this opportunity and meet the qualifications outlined above, we invite you to submit your resume and a cover letter detailing your experience and interest in the Telesales Caller position at Flipkart. Please send your application to us with the subject line Telesales Caller Application. We look forward to hearing from you!