Job Summary
Flipkart, a leading e-commerce platform, is seeking a dedicated and enthusiastic Telesales Caller to join our dynamic team. This role is perfect for individuals who possess excellent communication skills and a passion for sales. As a Telesales Caller, you will play a pivotal role in driving sales growth by reaching out to potential customers, understanding their needs, and offering suitable solutions. This position is entirely remote, providing you with the flexibility to work from the comfort of your home while contributing to a reputable and innovative company.
Key Responsibilities
- Conduct outbound calls to prospective customers to promote Flipkarts products and services.
- Effectively communicate product features, benefits, and promotional offers to potential clients.
- Build and maintain strong customer relationships by addressing inquiries and resolving issues promptly.
- Meet and exceed daily and monthly sales targets.
- Record customer interactions and feedback in our CRM system for accurate tracking and analysis.
- Collaborate with team members and share best practices to enhance overall team performance.
- Stay updated on product knowledge, industry trends, and competitive landscape to provide informed recommendations to customers.
Required Skills and Qualifications
- Excellent verbal communication skills with a clear and confident speaking manner.
- Strong persuasive skills and the ability to close sales effectively.
- Proficient in using CRM software and other sales tools.
- Ability to work independently and manage time effectively in a remote environment.
- Basic computer skills and familiarity with MS Office applications.
Experience
- Prior experience in telesales, telemarketing, or a similar role is preferred but not mandatory.
- Experience in the e-commerce industry is a plus.
Working Hours
- This position offers flexible working hours with the possibility of full-time or part-time commitments.
- Availability to work during peak sales hours, including evenings and weekends, may be required.
Knowledge, Skills, and Abilities
- Strong understanding of sales principles and customer service practices.
- Ability to handle rejection and remain motivated to achieve targets.
- Good listening skills and the ability to tailor conversations to customer needs.
- Proactive attitude and a willingness to learn and adapt in a fast-paced environment.
Benefits
- Competitive salary with performance-based incentives.
- Work-from-home flexibility.
- Comprehensive training and ongoing professional development opportunities.
- Access to employee discounts and exclusive offers on Flipkart products.
- Health and wellness benefits.
Why Join Flipkart?
Joining Flipkart means becoming a part of a dynamic and innovative team that values creativity, diversity, and excellence. We pride ourselves on fostering a supportive work environment where employees can grow their careers while contributing to one of Indias largest e-commerce platforms. You will have the opportunity to make a meaningful impact and work alongside talented professionals who are passionate about what they do.
How to Apply
Interested candidates are invited to submit their resumes and a cover letter detailing their relevant experience and motivation for applying to the position. Please send your application to us with the subject line Telesales Caller Application. We look forward to hearing from you!
