Job Summary
Flipkart, Indias leading e-commerce marketplace, is looking for dynamic and persuasive Telesales Callers to join our remote sales team. This work-from-home opportunity is ideal for self-driven individuals who are passionate about communication, sales, and customer engagement. As a Telesales Caller, you will connect with potential customers to promote products, answer queries, and ensure an exceptional customer experience.
Key Responsibilities
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Make outbound calls to prospective and existing customers from the given database.
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Promote Flipkarts products, offers, and services in a persuasive manner.
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Convert leads into confirmed orders by explaining benefits and addressing objections.
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Maintain a high level of product knowledge to provide accurate information.
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Update the CRM system with call outcomes, customer feedback, and order statuses.
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Follow up on potential leads and keep customers engaged.
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Meet daily, weekly, and monthly targets for calls and sales conversions.
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Provide a professional and friendly customer experience with every interaction.
Required Skills and Qualifications
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Minimum 10th/12th pass or any graduate (any stream).
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Strong communication and interpersonal skills.
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Proficiency in speaking Hindi and basic English (regional language proficiency is a plus).
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Basic understanding of sales techniques and customer service.
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Comfortable using smartphones, computers, and online calling tools.
Experience
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0–2 years of experience in telesales, telecalling, BPO, or customer service roles.
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Freshers with excellent communication skills are welcome to apply.
Working Hours
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Flexible working hours with full-time or part-time shifts available.
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Typically between 9:30 AM – 6:30 PM, Monday to Saturday.
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Sunday is generally off unless part of a promotional campaign.
Knowledge, Skills, and Abilities
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Ability to build rapport quickly with customers.
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Excellent listening and negotiation skills.
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Confidence to handle rejections and objections professionally.
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Ability to work independently and manage time effectively.
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Goal-oriented with a passion for achieving sales targets.
Benefits
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Permanent work-from-home opportunity.
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Fixed salary with attractive performance-based incentives.
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Flexible working hours and supportive team environment.
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Paid training and upskilling sessions.
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Opportunities for promotion and internal career growth.
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Access to employee discounts on Flipkart products.
Why Join Flipkart?
At Flipkart, we believe in empowering individuals with opportunities that support personal and professional growth. As part of our telesales team, you will be backed by a well-established brand, given full training, and recognized for your performance. Whether you are starting your career or looking for a stable remote job, Flipkart offers a path for success in Indias booming digital commerce space.
How to Apply
To apply, please send your updated resume and a short voice introduction to us with the subject line: Application for Telesales Caller – Work from Home.
Shortlisted candidates will be contacted for a virtual interview.
