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Aetna
Job Summary
Aetna, a CVS Health company, is seeking dedicated and motivated individuals to join our remote team. This part-time work-from-home position offers flexibility, allowing you to balance personal commitments while contributing to the success of a leading healthcare organization. As part of our remote workforce, you will support key functions, ensuring smooth operations and exceptional customer experiences.
Key Responsibilities
- Handle customer inquiries through phone, email, or chat, providing accurate information and resolution.
- Assist with healthcare claims processing, verifying data, and resolving discrepancies.
- Collaborate with internal teams to ensure timely communication and issue resolution.
- Update and maintain accurate records in compliance with company policies and industry regulations.
- Contribute to projects aimed at improving service quality and operational efficiency.
- Provide administrative support, including scheduling, documentation, and reporting tasks.
Required Skills and Qualifications
- High school diploma or equivalent (Bachelors degree preferred).
- Strong communication skills, both written and verbal.
- Proficient in using Microsoft Office Suite and other basic computer applications.
- Ability to multitask and prioritize tasks effectively.
- Problem-solving skills and attention to detail.
- Familiarity with healthcare industry processes or customer service experience is a plus.
Experience
- Minimum of 1 year of experience in a remote or customer-facing role.
- Prior experience in healthcare, insurance, or administrative support is advantageous.
Working Hours
- Flexible part-time schedule, requiring 20-30 hours per week.
- Availability to work evenings or weekends, if needed.
Knowledge, Skills, and Abilities
- Understanding of healthcare or insurance-related terminology is beneficial.
- Ability to work independently and collaboratively in a remote environment.
- Strong organizational skills to handle multiple tasks efficiently.
- Commitment to maintaining confidentiality and data security.
Benefits
- Competitive hourly pay.
- Flexible work-from-home schedule.
- Professional growth opportunities within CVS Health.
- Access to company resources and training programs.
- Employee wellness programs and discounts.
Why Join Aetna?
- Be part of a company committed to improving lives through healthcare solutions.
- Enjoy the flexibility of remote work while contributing to a meaningful mission.
- Join a supportive and inclusive team that values work-life balance.
- Grow your career with opportunities for advancement in a reputable organization.
How to Apply
Interested candidates are encouraged to apply by visiting the Aetna Careers page on the CVS Health website. Submit your updated resume along with a brief cover letter explaining your interest in the role. Applications will be reviewed on a rolling basis.